The magic of an issue tracker

diagram - life cycle of an issue or taskIn your business you need to manage tasks and issues.  They may arise from:

  • Day to day activities
  • Quality control—corrective actions
  • Risk and opportunity management
  • Safety issues
  • Meeting action items
  • Audit findings
  • Team member ideas for improvement
  • In-house discussions

Do you use email, documents and spreadsheets for this?  Is it a lot of work keeping things organised? Does your team keep everything well organised?

We want to share with you an amazing alternative, and it uses free software! You can manage all of these tasks and issues with issue tracking software (sometimes called a ticketing system).

Manage tasks and issues with free software

manage many types of tasks and issuesOne of our clients in Bendigo, Victoria, Australia uses a free issue tracker for all of these things:

  • Corrective actions
  • Risk management preventive actions
  • Team suggestion box
  • Internal orders between departments
  • Purchase requisitions
  • Maintenance requests
  • Incident investigations
  • Meeting minutes
  • Audit reports
  • Review and approval records

Imagine how many documents, spreadsheets and emails they don’t need!!

More information about issue trackers

For more information about how we use issue trackers and to view our webinar about it, see:

General information about issue tracking systems in Wikipedia

Contact us for a free consultation about how to get your minutes, audits, issues and tasks under control with free or low cost software.