Information design, technical writing
- Documented business systems, business procedures manuals, integrated policy & procedure manuals, ready for ISO 9001, ISO 45001 and ISO 14001 certification.
- Intranets using Way We Do or Confluence enterprise wiki, bringing together all of your business software tools
- Information design for websites, intranets and on-line databases
- Single source technical writing and publishing with Confluence, FrameMaker, AuthorIt and other tools—software manuals, hardware manuals, instruction manuals, training courses—printed and online
- Issue management systems—design, implementation, training, cultural change
- Document untangling, document conversion, document structuring, document formatting
For a free consultation about your business documentation needs, contact us.
Training
- How to analyse your business processes and create documented business systems ready for ISO 9001, ISO 45001 and ISO 14001
- Document templates, consistent document formatting using styles in all documents
- Plain English for your business operations manuals and other business writing—View our presentation writing plain business English below on this page
- Technical communication, technical writing—View our presentation on writing instructions for computer users below on this page
- Issue management—how to use a single integrated system for managing issues, meeting minutes and audit reports
Plain language business writing
We love all forms of writing. When it comes to instructions, we are passionate about plain language. Text that is hard to read costs money. People take longer and may make mistakes. Why use a long word when a short one will do? Here is one of our favourite guides.
Below is our slide show about plain language for business.
Writing instructions for computer users
Making mistakes and wasting time on the computer costs money. Not knowing the best way to do something also costs money. Instructions for using software need to be simple, clear and uniform. It is easy to confuse people if you use the wrong terms. We recommend creating a standard set of terms for actions and screen elements. This presentation has a set of terms that we have carefully thought out. You may want to use different words, but our message is to decide on your words and always use them.
For a free one hour consultation, go to Contact us and complete and submit the on-line contact form.
QDT main office is in Bendigo, Australia. We use serve clients anywhere in the world that has an internet connection.