Your procedure manual
Are procedure manuals dusty folders on the shelf that nobody looks at?
Not if we are helping you!!
Your procedure manual, which we help you to develop, is a living document at the centre of your business.
It’s a dynamic intranet site (internal website) with:
- Text in plain, easy to read business English
- Graphics as required
- Built-in forms, workflows and checklists
- Training videos
- Links to external information that your team needs
- Built in password security for confidential documents
We can help you and our team create this resource!
Our preferred tools for procedure manual, depending on your needs:
- Way We Do
- Confluence
- The software that you already use—just tell us what it is
For a free one hour consultation, go to Contact us and complete and submit the on-line contact form.
Our presentation for the City of Greater Bendigo
In this presentation we describe the process of documenting your business system.
More information and examples
- Overview of procedure manual steps that we follow (7 steps).
- Procedure manual information structure sample (Opens in a new tab. Note: This example is to illustrate the information structure. Software currently in use presents similar information but is responsive and has a more modern-looking appearance.)
- Consultancy project packs
- What’s wrong with just using a word processor?
- Tips from Melissa Ingold: How to Write a Truly Useful Standard Operating Procedure Manual
What’s wrong with just using Microsoft Word?
Documents and spreadsheets in folders might seem comfortable and familiar. Unfortunately, it is also complex and labour-intensive to manage and hard to navigate. For example:
- If you want a master table of contents then you have to maintain it manually.
- When you update or remove a topic you have to move the old copy manually to archive folders.
- You have to rely on Windows Explorer to search the systems manual.
The products we use, Way We Do and Confluence, do these management tasks simply and automatically. They make it easy to organise and edit your systems manual. They always show the latest version of your manual.
For a very small business we suggest that you try Evernote, which has similar advantages.
For a free one hour consultation, go to Contact us and complete and submit the on-line contact form.