The MBTC Project Pack is for a medium sized businesses with over about 15 team members. It includes Q-Template™ Framework, Q-Template™ Model Business and up to 77 hours of training and consultancy. We analyse your business, construct a customised Way We Do or Confluence database with procedure charts or tables that exactly matches your business, and specify all work instructions, information documents, forms and databases that you require. We provide training in all aspects of WayWeDo or Confluence and the Q-Template™ and guide and support you in managing your operations manual project.
Scenario
You have decided to produce an operations manual for your business. You and your team know all of the details. You want help organising this information, with working out what documents you need and with writing some of them.
This pack is designed to provide you with a framework that exactly matches your business, to specify all of the documents that you require, write your procedure-level documents and to manage and coach you through writing the detailed information.
You produce new or adapt existing support documents and review and edit the ones provided with the Q-Template™. We help you format them uniformly and place them into the Way We do or Confluence database.
By attending the included webinars you learn how to use Way We do or Confluence and improve and maintain your database.
What is included
We supply you with:
- Q-Template™ Framework and Q-Template™ Model Business
- Up to 71 hours of consultancy, analysis, project management, writing, chart drawing and database construction over 9 months.
- 6 hours of training in the use of Way We do or Confluence and getting the most out of the Q-Template™ during the 9 months of consultancy.
If you require hosting for the Confluence server version we can provide it (not included in pack).
What we do
- We work with you to analyse and map all of the workflow in your business. We analyse your business with you, defining each workflow step as an activity in a procedure document.
- We give:
- Guidance and support in managing the operations manual project and bringing it to completion
- Feedback about the documents that you produce
What we build for you
We build a customised WayWeDo or Confluence database for you with the following components:
- Your logo and basic company information
- A set of roles defined during the analysis
- Names of your team members:
- Entered into the WayWeDo or Confluence database
- Assigned to roles according to your instructions
- Up to 50 procedure documents specified in the analysis, containing:
- Activity headings and role names
- For each activity, text of its basic steps and hyperlinks to its support documents
- Matching assignments of the procedures to roles in the database
- Up to 50 customised swimming lane charts or procedure tables representing your procedures
- Placeholders and specifications for all support documents (work instructions, information documents, forms, databases)
- Word templates for attached files with your logo and letterhead
- Your letterhead and logo placed in all of the Q-Template™ attached files that you intend to use
What you can ask us to do
Using any time left over, or as an extension of the project, you can ask us to work on:
- Writing and editing support documents, including work instructions, information documents, forms and databases
- Defining business measures (including KPIs)
Pricing
Pricing depends on which software you use, how it is hosted, whether you would like us to visit you or work with you on-line, the number of businesses you want to systemise and whether you intend to franchise or licence your business.
Find out more
Note that the Project Packs are just examples of product and service combinations. We can customise a Project Pack for you. Contact us for a proposal to match your business needs.